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How We Do
We gather information
from your users,
then analyse their insights
to innovate your business
Step 1
Collecting Customer's Voice continuously
- UX Living Lab will analyse your website and social media then prepare questionnaire
- Our team will give link and QR code of questionnaire to you by email
- Place the link in your websites and social media channels by your team; we will guide you.
- Display QR code in your shop and other Purchase points for scanning
- Encourage your consumers to give feedback by clicking the link or scanning the QR code
Step 2
Analysing Customer's Voice
- UX Living Lab will analyse the data submitted through the questionnaire and QR Code
- Our team will prepare exclusive report for you every week
Step 3
Innovating your Business
- UX Living Lab will present strategies every week to you in a pre-scheduled meeting
- Client support by email and chat
Global Presence
We have global presence and our team spread over Asia, Africa, Europe and the US; and we do research in urban and rural area of each country
The Unique Way
In our unique way of UX research, we do crowdsourcing from social media, and we are incorporating the classical methods of traditional research. Both combined together, we can give a unique research experience. The uniquenesses are, Live data, Personal profiles, Primary data. Social media and online methods.
Reports
We divide the analysis into three phases. Phase one is indicative analysis. Phase two is directive analysis, phase three is deep drive study
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Let's Talk
Welcome to UX living lab, we have 25 years of experience in UX research.
Shall we have a con call to discuss this to the next level? We are happy to present how UX with targeted users can support your innovation journey. if so, fix a meeting with us
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Our Vision
To be the global market intelligence center for innovation
Our Mission
Optimize “User-centered Design” of products and services by analysing “Needs & Haves” of targeted customers of our clients.
Our Values
- Reliability
- Responsiveness
- Local Knowledge
- Empathy
- Convenient facilities
DoWell Research Pte Limited,
Level 42, Six Battery Road Singapore-049909
DoWell Research Uk Ltd
3rd Floor, Baker Street, London – W1U6TU, United Kingdom
DoWell Research GmbH
Am Seedamm 44 60489, Frankfurt am Main,Germany
DoWell Research
500 North Michigan Avenue Suite 600, Chicago, IL 60611
D’ Well Informatics and Services Pvt Ltd